The Document Library for Processed Based Training (PBT )Topics is provided by the Staff Development Division.
Documents are listed alphabetically by title followed by the date published.
Building Foundations
- EBT Benefit Issuance and Referrals (Sep2023)
- Inquiry Tips (Aug2024)
- Received Dates and State Holiday Desk Aid (May2024)
- Voter Choice Form (Oct2019)
Certification Periods & Changes
- Audit Log Page - MA Aid Code Change Desk Aid (Apr2024)
- BBCE Acting on Mid-Cert Changes Flowchart (Sep2023)
- Cash Discrepancy/Claims Flowchart (Apr2024)
- Colorado Works Changes (Feb2023)
- Colorado Works Withdraw Process (Apr2022)
- Continued Benefits Flowchart (Feb2020)
- EBT CASH Expungement Timeline (Oct2022)
- EBT SNAP CASH Expungement Timeline (Oct2022)
- Income Changes Chart (Sep2023)
- MA Eligibility Spans (Med Spans) - Invalidated/Deleted Spans Desk Aid (Apr2024)
- Non-Recipient Caretaker Liability (Aug2021)
- SNAP 21-Day Count Desk Aid (Oct2024)
- SNAP Claims Establishment Flowchart (Apr2024)
- SNAP Reinstatement Desk Aid (12755) (Sep2019)
- SNAP Reinstatement Waiver Overview (Sep2019)
- SNAP Request for Contact (RFC) Desk Aid (Mar2023)
- SNAP Verification Flow Chart (4638) (Aug2022)
Expenses
- Medicare Buy-In Summary Screen (5930) (Dec2022)
- SNAP Shelter and Utility Expenses Desk Aid (Nov2024)
- Standard Medical Expense Deduction Desk Aid (Jun2024)
General Eligibility
- AF Sponsor Desk Aid (Dec2023)
- Afghan Humanitarian Parolees (Dec2021)
- Case Communication Desk Aid (Feb2023)
- Citizens and Non-Citizens Desk Aid (Aug2024)
- CW Sponsor Desk Aid (Jun2022)
- Deficit Reduction Act (DRA) Fact Sheet (Feb2021)
- Guide to Selected U.S. Travel and Identity Documents Form M-396 (Feb2021)
- How to Resolve CBMS Benefits Issued Under an Incorrect SSN and Incorrect Case Payee Desk Aid (Apr2024)
- ISM Desk Aid for OAP and AND-CS Only (Feb2020)
- Medicaid Citizenship and Identity Requirements for U.S. Citizens (DRA) (Aug2019)
- Non-Citizen Flowchart (Dec2022)
- Non-Citizens Acceptable Documents and Class Codes (Aug2024)
- SNAP Indigence Report Form (May2023)
- SNAP Sponsor Desk Aid (Jan2022)
- SNAP SSN for Newborn Logic (13854) (Jun2020)
- Sponsor Exceptions Desk Aid (Sep2024)
HLPG-Specific
- Accountable Care Collaborative Fact Sheet (Aug2014)
- Adding and Managing a Colorado Works Time Clock Extension Desk Aid (Jun2024)
- Addressing the MA Additional Information Form (Feb2023)
- AF Burial Key Points Desk Aid (Apr2024)
- AF Burial Process Manual (Apr2024)
- AF Disability Navigator Program (Dec2021)
- AF Glossary (Aug2019)
- Case Management Agency and Eligibility Information Sharing Form (Aug2023)
- CBMS MA Secondary Aid Codes Desk Aid (Feb2024)
- CW Disaster Assistance Desk Aid (13765) (Jun2022)
- CW Disaster Assistance Infographic (13765) (Jun2022)
- CW Diversion Updates (Jun2022)
- CW Post-TANF Payments (Feb2023)
- CW Pregnancy Logic Updates (EBD 14967) (Sep2021)
- Domestic Violence Screening Tool (English) (Jul2020)
- Domestic Violence Screening Tool (Spanish) (Oct2020)
- EBT Benefit Issuance and Referrals (Sep2023)
- Electronic Med-9 Form (Apr2020)
- Enhancements to Diversions and Disaster Diversions (Jun2021)
- Entering and Correcting ABAWD Countable Months (Aug2024)
- Expedited SNAP Desk Aid (Apr2024)
- Family Violence Option (FVO) Screening Desk Aid (Jun2022)
- Family Violence Option (FVO) Training Toolkit (Sep2021)
- Fillable IM 14 Form (Jun2022)
- Financial (AF & CW) Processing Timelines (Nov2024)
- GR Codes (Nov2023)
- Household Composition SNAP Desk Aid (Dec2023)
- IM-100 Form: Application for Funeral, Burial, and/or Cremation Assistance (fillable) (Aug2020)
- IM-101 Form: Provider Charges, Authorized State Contribution, and County Authorization for Cremation or Burial (fillable) (Aug2020)
- Interim Assistance Reimbursement (IAR) Processing Manual (Jun2020)
- Long-Term Care Eligibility Streamline Implementation Desk Aid (Mar2024)
- MA Overdue Pregnancy Records (Oct2023)
- MA Postpartum Coverage (Oct2023)
- Med-9 Forms Overview for County Workers Desk Aid (Dec2022)
- Medical Assistance Aid Code Hierarchy/Benefit Categories (Feb2024)
- Medicare Buy-In Summary Screen (5930) (Dec2022)
- Medicare Savings Program Desk Aid (May2024)
- PEAK Inbox Filtering for MA and LOC Certifications (Oct2024)
- Replacement Issuance for AF and CW (Nov2024)
- SNAP Broad Based Categorical Eligibility (BBCE) Categories (Aug2024)
- SNAP Split Child Custody Clarification Desk Aid (Apr2024)
- SNAP Work Requirement and ABAWD Exemptions Desk Aid (Nov2024)
- Social Security Information Desk Aid (Jun2023)
- Students Colorado Works Desk Aid (Mar2022)
- Third Party Liability (TPL) (Jan2020)
- Working Adults with Disabilities (Feb2024)
Household Composition
- Attributes for Long-Term Care (Mar2022)
- Broad Based Categorical Eligibility (BBCE) Flowchart (Aug2024)
- CW Stepparent Minor Parent Desk Aid (Jun2022)
- Household Composition: Ancillary Members (Nov2024)
- Household Composition AF Desk Aid (Nov2023)
- Household Composition CW Desk Aid (Oct2022)
- Household Composition LTC Desk Aid (Jan2022)
- Household Composition MAGI Desk Aid (Aug2024)
- Household Composition Non-MAGI Desk Aid (Aug2023)
- Household Composition SNAP Desk Aid (Dec2023)
- MAGI MBU Flowchart (Aug2024)
- SNAP Policy Clarifications Truck Driver (Sep2023)
- SNAP Procedure for Removing Household Members (Aug2019)
- SNAP Split Custody Clarification Desk Aid (Apr2024)
- Standards of Assistance Chart (Jul2024)
- Students SNAP Desk Aid (Aug2024)
- Updates to Incarceration Logic Desk Aid (HCPF 13751) (Apr2020)
Income
- AF $20 Disregard Flowchart (Sep2019)
- AF Sponsor Desk Aid (Dec2023)
- Beneficiary Identification Codes (Aug2019)
- Child Health Plan Plus (CHP+) Monthly Maximum Income Guidelines (Mar2023)
- Countable vs Exempt Income Matrix (Oct2024)
- CW Initial Eligibility and Grant Calculation Desk Aid (Oct2024) (Oct2024)
- CW Initial Eligibility and Grant Calculation Desk Aid (Jun2022) (Jun2022)
- CW Initial Eligibility and Grant Calculation Desk Aid (Jun2023) (Jun2023)
- CW Stepparent Minor Parent Desk Aid (Jun2022)
- Determining BBCE Tier (Aug2024)
- Expedited SNAP Desk Aid (Apr2024)
- FS-3C Eligibility Standards FFY2025 (Oct2024)
- FS-3C Eligibility Standards FFY2024 (Oct2024)
- FS-3C Eligibility Standards FFY2023 (Jun2023)
- Income Changes Chart (Sep2023)
- Income Frequency Calculations Desk Aid (Oct2022)
- Income Trust Ledger (Sep2024)
- ISM Desk Aid for OAP and AND-CS Only (Feb2020)
- LTC Spousal Allowance Worksheet (Oct 2024) Aug2024)
- LTC Spousal Allowance Worksheet (Jul 2024) (Jun2024)
- LTC Spousal Allowance Worksheet (Jan2024) (Dec2023)
- MAGI Disregards (Feb2022)
- MAGI MBU Flowchart (Aug2024)
- MAGI MEDICAID Monthly Maximum Income Guidelines (Mar2023)
- Medicare Savings Program Desk Aid (May2024)
- Non-MAGI LTC Income and Resource Limits (Oct2024)
- Non-MAGI LTC Income and Resource Limits (Jul2024)
- Non-MAGI LTC Income and Resource Limits (Apr2024)
- Non-MAGI LTC Income and Resource Limits (Jan2024)
- Representative vs Non-Representative Desk Aid (Feb2022)
- S-Corp/LLC Desk Aid (Cash/SNAP CPPM 4880) (Aug2022)
- Self-Employment Allowable Business Expenses (Oct2024)
- Self-Employment Desk Aid (Jan2023)
- Self-Employment Ledger (Jan2023)
- SNAP Financial Eligibility Desk Aid FY2025 (Oct 2024 - Sep 2025) (Sep2024)
- SNAP Financial Eligibility Desk Aid FY2024 (Oct 2023 - Sep 2024) (Jan2024)
- SNAP Financial Eligibility Desk Aid FY2023 (Oct 2022 - Sep 2023) (Aug2022)
- SNAP Income Verification Logic Modification (Aug2021)
- SNAP Substantial Gambling/Lottery Winnings Desk Aid (13848) (Jun2020)
- Social Security Information Desk Aid (Jun2023)
- Standards of Assistance Chart (Jul2024)
- Trust Transmittal Form (Apr2024)
- Unearned Income Disregard Chart (Feb2020)
Interfaces & Verifications
- Acting on Asset Verification Program (AVP) Information (May2023)
- Beneficiary Identification Codes (Aug2019)
- CDHS Work Number Error Codes (Aug2024)
- CLDE/MyUI+ Action Guide (Mar2022)
- Clearing Verifications for MA (Jun2023)
- COLA Mass Change Exception Report How to Clear an Income Exception (Oct2022)
- CW Household Eligibility Failure Logic (EBD CPPM 4248) (Feb2022)
- DMV Interface Reference Guide (Aug2024)
- DRS IPV Action Guide (Jan2022)
- Experian Access First Time User Guide (Aug2024)
- FDSH Equifax Interface Action Guide (Feb2024)
- IEVS Research Flowchart Desk Aid (Jan2022)
- Interface Overview and Use Cases (Aug2024)
- NDNH Action Guide (Jun2023)
- Non-MAGI Secondary Aid Code Logic Updates (11733) (Oct2019)
- Public Assistance Verification Matrix (Oct2023)
- SAVE Tip Sheet (Jan2021)
- SNAP Employment Verification Services FAQs (Aug2024)
- SNAP Late Verification Flowchart (Aug2023)
- SNAP Request for Contact (RFC) Desk Aid (Mar2023)
- SNAP Verification Denial (Dec2022)
- Social Security Information Desk Aid (Jun2023)
- Verification Flow Chart (SNAP 4638) (Aug2022)
Interviews
- Adult Financial and Colorado Works Interview Process (May2022)
- Appointment Letter Desk Aid (CDHS 14241) (Feb2021)
- Case Manager Desk Aid (Sep2019)
- Financial (AF & CW) Processing Timelines (Nov2024)
- Interview Program Requirements Desk Aid (Apr2022)
- Interviews Changes Overview (CDHS 14241) (Feb2021)
- Interviews Checklist (Aug2024)
- SNAP Missed Interview Procedure (Aug2024)
- SNAP Rights and Responsibilities (Sep2024)
Nursing Facilities, Patient Payments, and 5615s
- 5615 Form (HCPF) (Oct2024)
- Medicare Days (Oct2021)
Program Information and Navigating State Resources
- Accountable Care Collaborative Fact Sheet (Aug2014)
- Adult Financial Reference Guide (Apr2024)
- CDHS Programs Guide (May2024)
- EBT Benefit Issuance and Referrals (Sep2023)
- Financial (AF & CW) Processing Timelines (Nov2024)
- LTC Program Guide (Feb2024)
- Medical Assistance Aid Code Hierarchy/Benefit Categories (Feb2024)
- Received Dates and State Holiday Desk Aid (May2024)
- SNAP Client Withdrawal (Sep2023)
- SNAP Processing Information (Feb2024)
- Third Party Liability (TPL) (Dec2019)
Resources
- Acting on Asset Verification Program (AVP) Information (May2023)
- AF TWFC Desk Aid (Nov2024)
- AF Vehicle Exemption Updates (Dec2021)
- Attributes for Long-Term Care (Mar2022)
- Countable and Exempt Resources Desk Aid (Nov2024)
- Countable vs Exempt Income Matrix (Oct2024)
- Estate Recovery Brochure (Apr2021)
- Expedited SNAP Desk Aid (Dec2022)
- Life Insurance and Burial Policies Desk Aid (Sep2023)
- Long-Term Care Annuities Flowchart (Aug2020)
- LTC TWFC Desk Aid (Nov2024)
- Medicaid Estate Recovery Notification (Jun2023)
- Medicare Savings Program Desk Aid (May2024)
- Non-MAGI LTC Income and Resource Limits (Oct2024)
- Non-MAGI LTC Income and Resource Limits (Jul2024)
- Non-MAGI LTC Income and Resource Limits (Apr2024)
- Non-MAGI LTC Income and Resource Limits (Jan2024)
- Non-MAGI Secondary Aid Code Logic Updates (11733) (Oct2019)
- OAP Medical Assistance Desk Aid (Sep2023)
- SNAP Broad Based Categorical Eligibility (BBCE) Categories (Aug2024)
- Timelines (Nov2024)
- Trust Transmittal Form (Apr2024)
RRR/Renewal
- Acceptable Forms for RRR/Renewal (Oct2024)
- AF and CW RRR/Renewal Checklist (Aug2023)
- Case Manager Desk Aid (Sep2019)
- CW Child Support Pass Through (Aug2023)
- Financial (AF & CW) Processing Timelines (Nov2024)
- Income Trust Ledger (Sep2024)
- Long-Term Care Eligibility Streamline Implementation Desk Aid (Mar2024)
- MA Processing Deadlines (Apr2024)
- MA Renewal for LTC and Buy-In Population (Feb2024)
- OAP Potential Income Requirements (Aug2023)
- PRF Processing (Aug2023)
- SNAP Late RRR Logic (13500) (Aug2020)
- SNAP Late Verification Flowchart (Aug2023)
- SNAP Processing Information (Feb2024)
- SNAP Rescind, Reinstatement, Reopen (Aug2023)
- SNAP Updates to Address MyCOBenefits, PEAK, and PEAKPro (13594) (Feb2020)
- Verification Flow Chart (SNAP 4638) (Aug2022)